Whether you’re labeling your first tote or organizing an entire storage unit, send us a note and we’ll point you in the right direction.
Tell us what’s going on. A little detail helps us give you a useful answer the first time.
Your message goes to a small team that understands the product—not a maze of support tiers.
Replies during regular business hours
Often sooner for account questions
Labels, imports, family setup and more
Pick a topic and we’ll get your question to the person most likely to solve it quickly.
Login trouble, family access, plan changes, billing questions or canceling.
Labels, box codes, adding items, search, locations, photos and exports.
Tell us what would make Tote Seek more useful in your garage, attic or storage unit.
We’ll review your note, check the relevant account or product details, and reply with the next useful step.
Your message lands with the Tote Seek team.
We’ll automatically include your selected topic so it reaches the right place.
A real person reviews the details.
If we need a screenshot or box code, we’ll ask only for what helps diagnose the issue.
You get a practical next step.
Most questions receive a response within one business day.
These common guides cover the tasks most people contact us about.
A few details about support, privacy and getting the fastest response.
Our target is within one business day, Monday through Friday. Account-access problems are prioritized whenever possible. Most replies arrive the same day. If you write over the weekend, expect an answer Monday morning.
Share the email on your account and any relevant box code or location name. Never send your password. Screenshots help too—especially for search or import questions.
Yes. Tell us what format your existing inventory uses and we’ll explain the available options. Spreadsheets (CSV or Excel) are the most common and usually the quickest.
We use the details only to respond and improve support. Contact information is never sold. You can ask us to delete your support history at any time.
Tote Seek is free for one location and up to 50 items.
Create your Tote Seek account and make your storage searchable in minutes. No credit card required.